Do you have a question?

Contact Us

At Pet Buddy, we’re all about making pets and their owners happy, and that includes excellent service! We’re dedicated to making your experience with us as smooth, enjoyable, and personalized as possible. Whether you have a question about your order, need advice on the perfect toy for your playful pup or curious cat, or just want to chat about how awesome pets are, our team is here to help – you’re just a message away!

How can you reach us?
We like to make it easy for you to contact us. Here are all the ways you can reach us:

• E-mail :
  • For general questions, product information or collaborations: info@petbuddy.amsterdam
  • For customer support, such as assistance with orders, returns or exchanges: support@petbuddy.amsterdam
  • We aim to respond within 48 hours on business days (Monday to Friday). Do you have an urgent question? Please mention this in your message and we will try to help you even faster!
• Contact form :
  Fill out our short and simple contact form. Tell us what you need – whether it’s a question about a product, a suggestion for our range, or just a friendly hello – and we’ll get back to you as soon as possible, usually within 24-48 hours on weekdays.
• Postal address :
  Want to send us something or just know where we are? Here is our address:
  Pet Buddy BV
  Nickel Street 51B
  1411 AH Naarden
  The Netherlands
• Social media :
  Follow us and message us on our social channels for quick updates, inspiration and direct contact.

Why contact us?
Whether you want to learn more about our products, need help choosing a sustainable dog bed or interactive cat puzzle, or want to let us know how your pet is enjoying their new gear – we want to hear from you! Your feedback helps us make Pet Buddy even better, and we love being a part of your pet’s journey.

💙 Pet Buddy Team – your buddies in everything pet related!